You dyed it and I don't like it.  What's your refund/exchange policy?

Check out my return/refund policy here.

How long does it take?  

Plan on about 2 to 3 weeks.  I try to turn things around faster, but that's a safe estimate.  I will let you know if it could be longer than 3 weeks before I can ship your gi.  

Do you ship internationally?

Sure.  USPS Flat Rate International seems to be the most economical way of shipping, although I will also gladly use UPS.  Please understand that I cannot be responsible for any taxes or customs charges that shipping to you might incur.  

Are my payments secure?

Absolutely.  I keep no payment information on my site.  All payments are through PayPal, who encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).   

My Gi is grungy/dingy/stinky.  How do I care for my gi?

Thank you for wanting to take care of your gi.  No one wants to roll with someone who stinks.  Check out my 10 tips for keeping your gi clean and odor free.

Will my newly dyed gi bleed?

No, although I do recommend that you wash it before wearing it the first time to eliminate any persistent, rogue dye.  I use high quality, fiber reactive dyes.  The color actually bonds with natural fibers at a molecular level.

What about my patches?

The dye I use only dyes natural fibers, such as hemp or cotton.  So, if you have a patch that is printed on canvas, it will take the new color.  Patches that are made from silk, polyester or any other synthetic fiber will not take the dye.  

Yeah, but how did you keep the threads from dying?

Like the patches, cotton thread is very rare.  Almost all thread used in clothing is synthetic.  This means that if your thread is white, it will remain white.  If you're purchasing a pearl weave blank from me, the thread will stay black.  The bottom line is that you will end up with a sharp looking, offset stitching look.

I noticed you do some cool batik.  Can you do <> for me? 

Maybe.  I won't/can't violate any trademark or copyrights, but if it's my original design or yours, contact me and we might be able to work something out.  

Can I do this myself?  How can I dye my own gi?

Yes!  This is absolutely something you can do, if you're interested.  Check out my complete how-to guide here.  I only ask that you send me some pics so I can check out your work!